Smart AI Agents for business

AI Agents are autonomous tools that perform specialised tasks for employees and customers. Using large language models (LLMs), they analyse interactions or triggers, make decisions, and act independently.

These agents generate brand-aligned responses using trusted business data like CRMs internal and external sources. Available 24/7 on platforms like self-service portals and messaging channels, they handle tasks within set limits. For complex issues, they seamlessly escalate to human agents, ensuring efficient and accurate resolutions.

With the Avar platform, businesses can easily build agents using powerful tools. Create standard or custom topics and actions with prompts grounded in trusted business data. Use flows to automate processes across systems, API connectors to integrate with any system, and customised business logic to tailor your agent to your needs.

What types of AI agents are there?

Service Agent transforms customer service by replacing traditional chatbots with AI that resolves a broad range of issues dynamically, enhancing efficiency.

A Sales Development Representative operates 24/7, engaging prospects by answering questions, addressing objections, and scheduling meetings using business and external data, enabling your sales team to focus on fostering deeper customer relationships.

Buyer Agent streamlines the purchasing process, assisting buyers with product discovery, purchases, and order tracking through chat or sales portals. Personal Shopper serves as a digital concierge on e-commerce sites or messaging apps,